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Automation

AI automation — intelligence in your workflows

We bring AI into everyday workflows: chatbots, message handling and content tasks that can run around the clock and support your customers alongside your team.

AI automation by MegaDev

AI that does useful work

We introduce AI where it has a specific purpose: answering customer questions, organising enquiries, summarising information and preparing content.

AI chatbots

Around-the-clock support that responds promptly and helps customers take the next step.

Enquiry handling

AI reads, classifies and routes messages to the right place.

Content generation

Prepare drafts for posts, emails and descriptions in minutes.

Summaries and analysis

AI reviews data and documents and extracts the key information.

Built into your workflows

We connect AI to your tools so it can support actions as well as provide answers.

Working beyond office hours

The system processes requests outside working hours according to the rules you set.

Process

How we work

01

A short consultation

We learn about your business and goals and suggest a clear next step, without unnecessary technical jargon.

02

Strategy and proposal

We propose a specific plan and a fixed project price, with a clear scope and timeline.

03

Implementation

We deliver transparently, with regular feedback at each stage.

04

Launch and improvement

We launch, measure and improve the system so it continues to support customer enquiries.

Useful guides (Bulgarian articles)

Explore the topic

Questions and answers

No. It complements the team by handling routine questions around the clock and referring more complex issues to a person.

We design solutions with privacy and control over the processed data in mind.

Have a project in mind?

Tell us what you want to achieve. We will help you choose a suitable next step.