---
url: "https://megadev.bg/en/crm-integratsii/"
language: "en"
source: "https://megadev.bg/crm-integratsii/"
translationReview: "reviewed"
translationDate: "2026-11-04"
---

Automation

# CRM and integrations — a connected business in one place

We implement CRM and connect your applications into one system so customers, data and tasks move smoothly, without lost enquiries or duplicated work.

[Book a consultation](https://calendar.app.google/GF4fxp8fk1bgFkMGA)[All services](https://megadev.bg/en/#uslugi)

## An end to scattered data

When customer details are in one messaging app, orders in another and spreadsheets elsewhere, information gets lost. We connect them through a CRM that shows the full picture.

### CRM implementation

We configure CRM around your process, keeping it clear and straightforward for the team.

### Integrations

We connect your website, messaging, email, telephony and accounting tools.

### One sales funnel

Each customer follows a clear path, from the first enquiry to a completed deal.

### Synchronisation

Data is updated automatically across connected systems, without manual copying.

### Reports and forecasts

See your pipeline, revenue and where deals are getting stuck.

### Access and control

The right people see the right data, with appropriate access controls.

Process

## How we work

01

### A short consultation

We learn about your business and goals and suggest a clear next step, without unnecessary technical jargon.

02

### Strategy and proposal

We propose a specific plan and a fixed project price, with a clear scope and timeline.

03

### Implementation

We deliver transparently, with regular feedback at each stage.

04

### Launch and improvement

We launch, measure and improve the system so it continues to support customer enquiries.

Useful guides (Bulgarian articles)

## Explore the topic

[AI

### Prepare your company data before putting AI to work

An AI tool is only as useful as the information you give it. Organising that information is often the first task.

](https://megadev.bg/blog-podgotvete-firmenite-danni-za-ai.html)[AUTOMATION

### Invoice automation — save hours

Manual invoicing takes hours. How automation can give that time back and reduce errors.

](https://megadev.bg/blog-avtomatizatsiya-na-fakturi.html)[MARKETING AUTOMATION

### Marketing automation: supporting customer acquisition with automated workflows

Email sequences, reminders, review requests and re-engagement workflows help turn interest into enquiries. A practical guide for businesses in Bulgaria.

](https://megadev.bg/%D0%B0%D0%B2%D1%82%D0%BE%D0%BC%D0%B0%D1%82%D0%B8%D0%B7%D0%B0%D1%86%D0%B8%D1%8F-%D0%BD%D0%B0-%D0%BC%D0%B0%D1%80%D0%BA%D0%B5%D1%82%D0%B8%D0%BD%D0%B3%D0%B0-%D0%BF%D0%BE%D0%B2%D0%B5%D1%87%D0%B5-%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B8-%D0%BD%D0%B0-%D0%B0%D0%B2%D1%82%D0%BE%D0%BF%D0%B8%D0%BB%D0%BE%D1%82.html)[TRENDS

### When an AI agent chooses a supplier for the customer

Assistants increasingly compare options on a person's behalf. What determines whether your business is included?

](https://megadev.bg/blog-ai-agenti-izbirat-vmesto-klienta.html)

## Questions and answers

Which CRM do you recommend?

We choose according to your needs and budget, from lightweight solutions to established platforms. The aim is a system your team will actually use.

Can you connect the tools we already use?

Yes. Integrations are a core part of our work: connecting your existing systems into one flow.

## Have a project in mind?

Tell us what you want to achieve. We will help you choose a suitable next step.

[Get in touch](https://megadev.bg/en/kontakti/)[+359 877 669 949](tel:+359877669949)